Question 1

I get an error associated to my digital signature when launching a project. Why is that?

Accepted Answer

Following the addition of a new logic requiring authentication by digital signature when launching a project, if no signature is associated with your profile, if you are using a digital signature different from the one assigned to your profile or if you enter an incorrect password for example, an error will be reported by ConsignO Cloud. Please validate the information and if the problem persists, then contact Notarius customer support for assistance.

Question 2

I get an error associated to my digital signature when launching a project. Why is that?

Accepted Answer

Following the addition of a new logic requiring authentication by digital signature when launching a project, if no signature is associated with your profile, if you are using a digital signature different from the one assigned to your profile or if you enter an incorrect password for example, an error will be reported by ConsignO Cloud. Please validate the information and if the problem persists, then contact Notarius customer support for assistance.